10 Steps to Successful Business Alignment

10 Steps to Successful Business Alignment

Author: Patricia Pulliam Phillips

Publisher: American Society for Training and Development

ISBN: 9781562868208

Category: Business & Economics

Page: 216

View: 644

Defining business alignment as the process of “ensuring that a new project, program, or process is connected directly to business impact measures, usually expressed in terms such as output, quality, cost, or time,” 10 Steps to Successful Business Alignment offers concrete, detailed input, suggestions and now-how on how to plan for, implement, create, and maintain effective alignment for projects of nearly every size and scope. This book covers the full spectrum of issues related to alignment, including planning the alignment with clients; determining payoff, business, performance, and preference needs; addressing high-level objectives; measuring impact; reporting the results of the alignment; and more. Some of the topics on which this volume drills down into useful detail include: ? How and when to discuss alignment with clients ? Which projects are (and which projects aren't) appropriate for applying alignment ? A detailed, highly objective review of how to measure the impact of alignment ? The most effective ways to report and communicate your results Truly a comprehensive resource on alignment, 10 Steps to Successful Business Alignment delivers practical insight on every step of the process

10 Steps to Successful Social Networking for Business

10 Steps to Successful Social Networking for Business

Author: Darin Hartley

Publisher: American Society for Training and Development

ISBN: 9781562867171

Category: Business & Economics

Page: 192

View: 972

The 10 Steps series is designed specifically for today's fast-paced, need-it-yesterday business environment and for the thousands of workers who find themselves faced with new assignments, responsibilities, and requirements and too little time to learn what they must know. Book jacket.

10 Steps to Successful Strategic Planning

10 Steps to Successful Strategic Planning

Author: Susan Barksdale

Publisher: American Society for Training and Development

ISBN: 1562864572

Category: Business & Economics

Page: 248

View: 990

A strategic plan is central to a company's ability to make critical business decisions and develop a mission and vision that will inspire and excite employees, customers, partners, and shareholders. Yet, many organizations shy away from strategic planning due to pitfalls that range from overwhelming complexity to fears that such planning is a waste of time in an ever-changing marketplace. ""10 Steps to Successful Strategic Planning"", the first book in a new ASTD Press ""10-Step"" series, offers a process as simple as it sounds to help you overcome your fear and get your organization on the path to planned success. Loaded with worksheets, exercises, tips, tools, checklists, and other easy-to-use and interactive learning aids, this book walks you through the process from beginning to end. Along the way, you will see how other organizations have planned their way to success in the many Case Study sidebars that enhance the easy-to-follow text.

Measuring the Success of Coaching

Measuring the Success of Coaching

Author: Patricia Pulliam Phillips

Publisher: American Society for Training and Development

ISBN: 9781562868239

Category: Business & Economics

Page: 228

View: 299

Measuring the Success of Coaching: A Step-by-Step Guide for Measuring Impact and Calculating ROI provides an approach for objectively measuring success in coaching, allowing you to develop effective and efficient coaching programs and to demonstrate the return on investment of these programs. Part I of Measuring the Success of Coaching explains the concept of return on investment (ROI) in personnel coaching programs and how to measure it accurately. Part II consists of relevant, highly detailed case studies that show “evaluation in action,” demonstrating how actual organisations have implemented coaching programs and effectively measured the ROI of those programs.

Making Change Work

Making Change Work

Author: Emma Weber

Publisher: Kogan Page Publishers

ISBN: 9780749477615

Category: Business & Economics

Page: 296

View: 526

Underpinned by decades of research and application, Making Change Work shows that the lynchpin that connects change initiatives and their ultimate success is behavioural change. The book brings together the ROI Institute's established methodology for aligning projects and programmes to business needs and for evaluating impact and ROI with the Turning Learning Into Action methodology developed by Emma Weber to support learning transfer. It offers a step-by-step process that partners with any business initiative requiring behavioural change, providing the critical link bridging the knowledge and application. At the heart of the methodology is a framework for reflective conversation, ensuring accountability and aligning people to the desired outcomes. Cutting through complex change theory, Making Change Work is a 'how to' guide, providing an end-to-end approach to solve the problem that businesses have grappled with for so long from change projects that don't deliver business impact. It includes real life case studies from organizations such as BMW and the University of NSW Department of Innovation on how organizations are using the framework to create successful outcomes that are not just demonstrated but that are delivered and measurable. It is ideal for any professional who is embarking on any organizational initiative requiring change and evaluation of the subsequent ROI, whether it is a learning initiative, quality initiative or change initiative.

Show the Value of What You Do

Show the Value of What You Do

Author: Patricia Pulliam Phillips

Publisher: Berrett-Koehler Publishers

ISBN: 9781523002283

Category: Business & Economics

Page: 161

View: 818

Prove your effectiveness to anyone—and achieve professional success—by adapting the same ROI methods and metrics that leading companies use. In an era of evidence-based inquiry, people need to be able to measure their success. In their new book, Patti Phillips and Jack Phillips aim to help readers see the value of their work and then share it with others. The Show the Value process involves connecting projects with a business measure, collecting and analyzing data to track progress, and presenting the results to the right audiences. Readers will learn how to keep their work relevant, their careers on track, and their organizations healthy. The book includes extensive examples, diagnostic tools, and implementable practices that show how to measure and improve the success of any type of project. It will also help readers avoid disappointing results by designing for the desired results. Written for specialists, professionals, managers, and independent contractors who want to achieve success in their work, this book is a step-by-step guide on how to show the value of their initiatives, offering a simplified version of the ROI Methodology.

Chief Talent Officer

Chief Talent Officer

Author: Jack Phillips

Publisher: Routledge

ISBN: 9781317749349

Category: Business & Economics

Page: 322

View: 513

In the face of rapid changes and challenges to the business environment, learning and talent are key to the success of businesses. This is an area in which the Chief Learning Officer (the CLO) is vital and has evolved into a Chief Talent Officer role in organizations. The Chief Talent Officer is now responsible for working to drive value, focusing on issues such as talent, organization design and development, culture, business alignment, managing resources, innovation, technology, utilization, customer service, and ROI. Chief Talent Officer discusses the critical, value-adding role of the next generation CLO, and the strategies that can be used to fulfill this role. With a wealth of perspectives from some of the world’s best talent executives, this book illuminates the role from the CLO’s perspective. This revised and refreshed edition of the text includes the latest illustrative examples, explanations, and data. The reader is shown the role of the CLO from diverse, multinational points of view, and taken through the varying aspects of business strategy in a range of international environments. This book is a vital tool for managers and students, providing techniques and methods for the training, talent, and HR communities alike. It will help its readers to demonstrate and understand the potential value that can be added to any organization when it is managed and organized well, and equipped with appropriate leadership.

Handbook of Training Evaluation and Measurement Methods

Handbook of Training Evaluation and Measurement Methods

Author: Jack J. Phillips

Publisher: Routledge

ISBN: 9781317632559

Category: Business & Economics

Page: 532

View: 114

Today’s economic climate means that anyone involved in training and development must be able to measure its effect on business performance. With a focus on costs, benefits, and return on investment, this book provides a comprehensive reference for those who are learning about or implementing an evaluation system. This new edition is fully revised and updated to reflect current developments, with step-by-step guidance on a range of vital topics, including: Developing a results-based approach to HRD Evaluation design Data collection and measuring success Calculating program costs and ROI Increasing management support for HRD programs. With end-of-chapter discussion questions and an accompanying online Instructor Guide, this fourth edition provides sound theory and practical solutions. The Handbook of Training Evaluation and Measurement Methods is a complete and detailed reference guide suitable for HRD professionals and students in advanced courses in HRD, training evaluation, and program evaluation.

Real World Training Evaluation

Real World Training Evaluation

Author: Patricia Pulliam Phillips

Publisher: Association For Talent Development

ISBN: 9781607282181

Category: Business & Economics

Page: 192

View: 769

Is your program ready for the real world? Real world evaluation is a balance between art, science, accuracy, and cost. To set your program up for success, you need to start the measurement and evaluation journey with a clear destination in mind. In Real World Training Evaluation, Patricia and Jack Phillips hone in on ROI in learning and development and outline a clear pathway to seamless and credible evaluation. Learn to avoid real world barriers that commonly get in the way of talent development initiatives. Earn the respect of senior management by showing bottom-line impact, including the ROI. And start describing program successes in quantitative, qualitative, financial, and non-financial terms to win over crucial stakeholders. By demonstrating program results, you can help your organization link its human capital investment to operational excellence and sustainability. Real World Training Evaluation offers the directions and tools to get you there.

10 Steps to Successful Project Management

10 Steps to Successful Project Management

Author: Lou Russell

Publisher: American Society for Training and Development

ISBN: 1562864637

Category: Business & Economics

Page: 248

View: 871

Project management is not easy—it is a complicated, multilayered matter, whether you manage projects for your entire company, for a department or just your own projects. And using a management software program isn't enough, as many project managers painfully learn. This book takes you through 10 steps that, if you follow them correctly, will lead to successful project management.